Tay Letting is delighted to announce the appointment of David Gibb as its new Head of Accounts. David, who is based in the company’s Glasgow office, is highly regarded in the finance and property management space, with over fifteen years’ experience in the sector.
“I worked in London for a number of years, specialising in banking and investment management, before returning to Scotland to lead the accounts and back office operations for an established Edinburgh based letting agent, and latterly worked for Hamilton Fraser, property insurance specialists, as their business development manager in Scotland.”
David is a qualified letting agent through the SAL/ CLA Letwell programme and brings a wealth of experience to the role.
Marc Taylor, Managing Director, said: “Tay Letting have enjoyed a fantastic period of growth, and we are delighted to have David join the team to take us to the next level. Operational accounts is an integral part of our business, and David brings with him a combination of expertise and the pragmatic approach required to evolve our accounts practice and keep us ahead of the curve.”
On joining Tay, David was encouraged to see the company embrace new technologies that facilitate agility to the ever-changing needs of landlords and tenants, whilst still allowing Tay to be there to speak to clients. Tay plans to rollout an online system, which will benefit clients by providing their property information via a bespoke Portal, however landlords and tenants will still be encouraged to call the team if there’s a problem, which is refreshing as some agents are looking to only communicate with their clients via ‘Live Chats’ which does not sit well with the bespoke property management service offered by Tay Letting.
The impact of the Covid pandemic has affected both landlords and tenants alike. We expect the PRS to recover in the summer to pre-Covid levels as the vaccination process speeds up and various sectors re-open and employment opportunities arise. The investment Tay Letting has made in strengthening its technology and people will see us well placed to manage landlord’s properties and compliance requirements moving forward.